UK retail footfall continues to lag the pre-pandemic period but also to recover from the disaster year of 2020. The latest weekly report from Ipsos showed non-food footfall was down 24.6% on a two-year basis last week.
The John Lewis Partnership has appointed its first-ever pan-partnership customer director. In a new role, Charlotte Lock will be responsible for delivering a customer strategy across both John Lewis and Waitrose brands.
Online search platform Stylight has appointed Sabrine Mouden as Chief Revenue Officer (CRO). She’ll lead the sales, advertising and marketing operations at the fashion, beauty and lifestyle-focused business.
As retailers continue to campaign against the UK's changes to VAT-free shopping rules, new analysis from GlobalData claims Britain will lose its top spot in the European ‘duty-free’ market as spend falls 70% by 2025.
With prices and inflation rising, Deloitte’s new Consumer Confidence Index for Q4 2021 wasn’t going to be a positive read. And don’t expect the upcoming Q1 reading to improve with rising interest rates factored in.
Online retail giant Amazon saw its UK revenues jump 20% in 2021, latest figures show. That’s a huge 82% leap on pre-pandemic levels, as lockdowns and restrictions drove more at-home shoppers to its website.
There’s change under way at M&S’s fashion ops as sourcing directors the Lindsey brothers step down. C&H MD Richard Price told staff Mark and Neal Lindsey are taking “well-deserved retirement at the end of March”.
The organisers of Birmingham’s Spring fair said they saw a busy opening day on Sunday and said “thousands of retail buyers flocked to Spring Fair as it opened its doors for the first time in two years”.
Selfridges is moving heavily into wellness with a focus on out-of-the-ordinary experiences and products designed to help consumers "discover new routes to happiness and wellbeing that benefit both you and our planet".