Be warned. A hefty 60% of shoppers say that a poor experience on any retail channel will make them less likely to shop again with a brand, according to research from buy-now-pay-later financier Klarna.
Clothing spend rose last month but the UK retail sector remains on a knife-edge with consumer confidence weak and supply chain issues a big worry, the monthly Barclaycard and BRC reports showed on Tuesday.
French Connection on Tuesday released what we assume will be its last set of results before it’s sold, and they showed the start of a recovery. But its performance is still far from its glory days earlier this century.
Hammerson’s UK and Ireland managing director Mark Bourgeois is preparing to leave as the heavily-indebted commercial property giant plans to cut up to 40 head office jobs in order to reduce costs, a report claims.
Using retail areas as more than just places for stores in order to draw in more consumers has long been a strong initiative from Shaftesbury. And a particular focus has been music links when it comes to Carnaby Street.
Dutch fashion brand Scotch & Soda on Monday announced an “acceleration of its growth strategy”. This includes the opening of 15 new physical stores and seven new concessions by year-end around the world.
News that ASOS CEO Nick Beighton has stepped down rather put the firm’s results statement in the shade. But there’s no denying the company remains one of the most successful in fashion retail, even if growth is slowing.
The ASOS annual results Monday were overshadowed by CEO Nick Beighton stepping down with immediate effect. The e-tail giant said new leadership would “underpin delivery of the next phase of its global growth strategy”.
So what is the future of physical stores’ success in the fast-changing digitalised UK retail landscape? Having the technology to capture customer preferences and behaviours in-store, claims a report by Mercaux.